GulfCart adds OTP verification, a COD fee by country and buyer risk checks to cash on delivery, so fake orders are stopped before dispatch and fewer parcels come back (RTO) in the UAE and Saudi Arabia.
Book a demofewer fake COD orders with OTP verification
of COD orders are returned to origin across the region
verified before the order reaches your fulfilment team
Return to origin (RTO) is the parcel that gets refused or never answered, then comes back. Shipping is only the visible part of the loss.
You pay the courier to deliver the parcel and again to bring it back.
A fake order counts as a sale in your ads, so the algorithm learns from buyers who never existed.
Inventory is locked up for days, then comes back opened, delayed or damaged.
Calling, rebooking and reconciling orders that were never going to be accepted.
OTP verification filters out fake and mistyped cash-on-delivery orders before they reach your fulfilment team.
At checkout, risk signals on the buyer and order are checked.
The buyer confirms their number with a one-time code before the order goes through.
Only confirmed orders reach fulfilment, so fewer parcels come back.
Fake orders, wrong numbers and prank orders are cheap to place and expensive to ship. GulfCart checks the buyer at checkout, so the order is real before it is packed.
Example: 100 incoming COD orders
Shaded part: orders filtered out before dispatch (illustrative)
Cash orders cost more to handle and return more often. A small COD handling fee covers that cost and nudges buyers toward prepaid. You choose where it applies.
Example checkout, amounts are illustrative
GulfCart does not replace your store. It adds the verification layer to the cash on delivery you already offer.
You can offer COD as a payment method on Shopify, then add GulfCart on top to verify each COD order with an OTP and apply a COD fee by country.
Verify the buyer before the order ships. GulfCart sends a one-time code at checkout and checks buyer risk signals, so fake and mistyped orders are filtered out before dispatch.
Yes. It confirms that the phone number is real and that the buyer is committed to the order. GulfCart merchants see about 40% fewer fake COD orders.
RTO means return to origin: a parcel that is delivered, refused and shipped back. You pay shipping both ways, lose the ad spend, and tie up stock. Regionally, about 30% of COD orders are returned.
A small COD handling fee covers the extra cost of cash orders and nudges buyers toward prepaid options. GulfCart lets you set the fee by country.
Verify COD orders before dispatch, charge a COD fee where it makes sense, and offer prepaid options such as Tabby, Tamara and cards.
Also see Shopify checkout and payment methods.
.webp&w=384&q=75){kind=small}